Push Your Limits
Not Your Bike.

 
mobile-menu mobile-menu-arrow Menu
 

Terms and Conditions

Refund terms & conditions

Bookings made on-line will be charged to your account at the time you make your booking. You will receive an email confirming your booking, bring this with you on the day as this is your uplift ticket, we reserve the right to refuse entry if you do not bring this ticket.

If we have to cancel or change your booking

Occasionally, we may be required to cancel the uplift at short notice for operational or safety reasons (e.g. snow/ice/fallen trees, high winds, flooding). In this situation we will try and give as much notice as possible through our website, Facebook page and email. We will give you a full refund or transfer your booking to another date.

Adverse weather will occasionally cause us to have to cancel the uplift on the day (we do our best to predict conditions but sometimes the weather has other ideas)

For Innerleithen; If we cancel in the morning (before lunch break) there will be a 40% refund, if we have to cancel after lunch there will be no refund. This is because we are already committed to paying our drivers, bus hire, contractors and Forestry for the day.

For Ae forest; If we cancel first thing without any runs there will be a 70% refund, if we cancel in the morning (before lunch break) there will be a 50% refund, if we have to cancel after lunch there will be no refund. This is because we are already committed to paying our drivers and Forestry for the day.

Uplift Scotland takes no financial responsibility for any other costs incurred for these cancellations (for example travel or accommodation costs). It is important that the email address left when booking is correct so we are able to get hold of you should we need to cancel.

Please check our website and/or Facebook page before travelling.

Cancelling or changing your booking

Up to 8 days before the date for which you are booked:

You may transfer your booking to another day, subject to availability free of charge.

If you wish to cancel your booking you will be subject to a £5 per person cancellation fee.

Within 8 days before the date you are booked

You may transfer your booking it to another day, subject to availability. There will be a £5 per person admin fee.

If you wish to cancel your booking you will be subject to a £10 per person cancellation fee.

Within 48 hours of the date you are booked

There will be no refund or transfer offered.

Meet The Team
 
How It Works
 
Gift Vouchers